Omni CPQ
Configure, price & quote is a flexible and scalable pricing and ordering system that enables communication service providers to offer their customers a variety of products, services, and manage their quotes.
Problem
CPQ systems inherently deal with complex product configurations, pricing rules, and dependencies. Poor UI design (cluttered layouts, too many options visible at once, inconsistent visual hierarchy) overwhelms users. Users make more mistakes, take longer to complete tasks, and lose confidence in the system. Besides, if the CPQ UI does not align well with CRM, ERP, or catalog systems, context-switching becomes confusing. Leads to inconsistent data across systems.
Solution
Overall, an intuitive, responsive, and visually coherent design reduces training needs, speeds up quote generation. Alllso, it boosts both sales efficiency and user satisfaction. A good CPQ UI/UX simplifies complex configuration by guiding users step-by-step with clear visual hierarchy and smart defaults. Seamless integration with CRM and ERP systems ensures data consistency and a smooth workflow.
